Here are some frequently asked questions, we hope you find them helpful and informative but if you have any further queries, then send an email to questions at see2swim.com and we’ll get back to you as quick as we can.
Q: What if my new goggles do not fit
Q: Can I get Replacement Parts for my goggles?
Q: I don’t know my Optical Prescription, can I still order?
Q: I don’t understand my Optical Prescription, can you help?
Q: Why shouldn’t I use my contact lenses instead of your goggles?
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Q: What if my new goggles do not fit?
A: No problem, contact us within seven days of receiving your goggles and we will arrange for a full refund.
Q: Can I get Replacement Parts for my goggles?
A: Not just yet, but we hope to add an accessories section very soon. We want you to enjoy your prescription swim goggles for as long as you can.
Q: I don’t know my Optical Prescription, can I still order?
A: If you can remember where you last had your eyes tested (and it was within the last two years) you can ask them to provide you with a copy of your prescription. If you have not had your eyes tested for over two years, we recommend that you book an eye test with your nearest optician. You should not place an order with us until you are sure of your prescription!
Q: I don’t understand my Optical Prescription, can you help?
A: Yes we can, we have prepared the See2swim guide to understanding your optical prescription.
Q: Why shouldn’t I use my contact lenses instead of your goggles?
A: According to the Association of Contact Lens Manufacturers FAQ
Generally speaking, you should not swim in your contact lenses. This is for two main reasons – Firstly it is very easy for the lenses to be washed out of the eye by a small wave or if you place your head under the water. Secondly the lenses, especially the soft variety, will absorb any chemicals or germs in the water. They will then stay in or on the lens for several hours, irritating the eyes and possibly causing infection. You can get ready-made prescription swimming goggles from opticians which are not too expensive and would be safer for swimming.
Tags: frequently asked questions, goggles, Optical Prescription, contact lenses, chemicals, germs, infection, prescription swimming goggles, safer for swimming